In accordance with NCARNG G1 Memorandum, Requirements for Civilian Education Updates, 5 April 2020, the NCNG Education Service Office (ESO) is the only authority on validating Transcripts & Diplomas, and updating appropriate Civilian Education (CEDL) codes in the Integrated Personnel and Pay System (IPPS-A) for North Carolina Army National Guard Soldiers.

Army Soldiers can have their military records updated by having their school send an official transcript in a sealed envelope to the following address:


1636 Gold Star Drive

Raleigh, NC 27607

Electronic Transcripts

Effective 5 April 2020 our office is now accepting electronic transcripts provided they meet the following criteria:

  • Sent by a certified licensed transcript ordering service
  • An access code and retrieval link is provided

Transcripts that are scanned and emailed do not meet this criteria. Soldiers will be required to mail an official transcript if the ESO cannot access the electronic transcript.

Electronic transcript access codes and retrieval links should be sent to the Education Office via email to 

Transcript Processing Requirements

Transcripts must meet one of the following requirements in order for the ESO to process them:

  • Official transcript sealed in a sealed enveloped by the institution
  • Official transcript in their iPERMS of G1, Education file prior to NCNG Directive on 3 May 2010
  • SM entering the NCNG directly from Active Duty with an official transcript in their iPERMS orG1 education file
  • Any official transcript that was verified by a MEPS Guidance Counselor, listed on the Soldier's DD 1966 (Application for Enlistment), and is uploaded into iPERMS
  • Any official transcript that was in a Soldier's iPERMS prior to being assigned to the NCNG due to IST or transfer from another Reserve Component so long as it meets verification requirements.

Institutions Outside the United States

Soldiers with college credit from foreign colleges of universities (except countries listed in AR 601-210, par. 2-8i) must have those credits evaluated by an accredited college/university, a member of the National Association of Credential Evaluation Services (NACES) or one of the agencies listed in the accredited institutions of Post-secondary Education Guide published by the American Council of Education.

Foreign Transcripts may also be evaluated by the State Board of Education or degree granting institution. The institution must be recognized by the U.S. Department of Education. Once the evaluation is completed, the State Board of Education of degree granting institution must produce a memorandum to the NCNG ESO stating the following:

  • Number of semester hours completed
  • Major course of study
  • Type of degree that was pursued
  • Whether of not the degree was awarded

Appeals Process

Solders can request an appeal for their transcript evaluation conducted by the Education Services Office (ESO) by contacting our office. No formal requests through the chain of command is required when submitting an appeal. Appeals will be handled on a case by case basis.

Note: Our office can only evaluate what the transcript itself states.

Initial Appeal:

Initial appeals will be submitted to the NCNG Education Services Officer. Upon receipt of the appeal request, 3 full-time personnel (excluding the Education Services Officer) on the Education Services Office will reevaluate the transcript and agree on the outcome. The ESO has 5 business days to respond to the appeal.

Second Appeal:

Second appeals are submitted to the NCNG Education Services Officer. Upon receipt of the appeal request, the Education Services Officer has 15 business days to respond to that appeal. 

Third and Final Appeal:

Third and final appeals are submitted to the NCNG G1 for reevaluation.